Draft — pending legal review before real launch

Privacy Policy

1. Who we are

Solicitor Book is a trading name of TTS Commerce Limited (company number 14903664, registered office: Unit 12 Newhall Place, Newhall Hill, Birmingham, B1 3JH). We're an introducer service connecting enquiries with regulated solicitors — we are not a law firm and don't provide legal advice ourselves.

2. What data we collect

When you submit an enquiry we collect your name, phone number, the category of your enquiry, and any details you choose to add in the free-text field. Depending on the page, we may also collect a business name, approximate company size, notice or hearing dates, employer name, or an approximate date of incident/treatment.

3. How we use your data

We use your data to review your enquiry, pass it to a relevant solicitor in our network, and to follow up with you about it. We do not use it for any automated decision-making about your legal matter.

4. Who we share your data with

We share your enquiry details with the regulated solicitor we introduce you to, so they can contact you about your matter. We do not sell your personal data.

5. Where your data is stored

Enquiry data is stored in a Google Sheet accessible only to authorised Solicitor Book staff, and is retained for as long as reasonably necessary to handle your enquiry and any resulting matter.

6. Your rights

Under UK data protection law you have the right to access, correct, or request deletion of your personal data. Contact us using the details below to exercise any of these rights.

7. Contact

Questions about this policy can be sent to enquiries@solicitorbook.com.